Frequently Asked
Questions
GENERAL
We are an authorized dealer for the designers listed on our website. We travel to each exclusive fashion show and hand select the best styles to stock. You can also find us listed on the designers 'Where To Buy' or 'Store Locator' section of their website.
Special order items are styles specially ordered from the designer. It can take between 6 - 12 additional weeks to arrive once ordered. Please get measured properly and use the designer size chart on our website.
All styles showing " In Stock" are ready to ship!! Some styles are subject to availability and have a pre-determined ship date. Customer service will contact you about exact delivery dates once your order is placed. Please ensure your wear date is accurate when placing an order.
Each designer has its own measurements. You can locate the size chart to each dress under its image on our website.
We cannot accommodate custom made requests as each designer has their own pre-determined sizing and measurements guideline.
It is never too early to start shopping for your prom dress. We start receiving the dresses for the current year in September. We suggest shopping early to ensure availability of your favorite dress!
Yes we are an authorized retailer, we have been working with the designers that we carry for many years.
ONLINE SHOPPING
Order your dress sooner than later! Stock availability changes daily and designers can move around potential ship dates. You also need to consider lead time for alterations and purchasing accessories.
Our website is shown in USD and CAD, however our in-store prices are in CAD as we are located in Canada.
We accept all forms of payment as well as E-transfer.
IN PERSON SHOPPING
We can let you know what is available in store as well as let you know the expected delivery date if ordered directly from the designer.
You can view our updated store hours here or you can also check our Google Page.
To guarantee a fitting room please call or text us at (587) 598‑7766 or (780) 902-0058
Question not answered? Contact us today!